Know where you stand this month
Conformity, efficiency and sites visited must be visible before the first visit of the day, not in a report at month end.
Designing the mobile app of an AI-assisted SaaS that helps quality and compliance teams spot non-conformities, plan corrective actions and prove that they worked.
Intro
GoSell builds AI tools for operational performance. GoCheck is its risk control product: it detects non-conformities, rates their risk, suggests fixes and follows them until they are closed. The analysis lives in the platform, but the evidence is collected in workshops, plants and customer sites. Our job was to give auditors and quality teams a mobile tool they could use between two inspections.
Challenges
Conformity, efficiency and sites visited must be visible before the first visit of the day, not in a report at month end.
Auditors work by day and by hour, across several client sites.
A finding means a description, a photo, a due date, a cost and a note, captured in seconds.
Detecting a risk is half the work; the other half is the action plan and the recheck.
Designs
The app zooms in step by step: the month, the week, the visit, the single checkpoint. Each level answers one question, so an auditor never digs for the next action.
Home · My visits
The home screen opens on the month: conformity, efficiency and sites visited, filtered by checklist and theme, then the upcoming visits and actions in date order. My visits turns the day into a timeline by hour, with a "now" marker and a status for every slot.
Monthly dashboard and the week's visits.
Checkpoint
Each checkpoint holds its question, price, dates, a photo and a description, with a note field always within reach of the thumb. One menu gives access to conformity, history, recheck and the latest audit and action plan reports.
A checkpoint and its actions menu.
Theme scoring
Themes such as customer success break down into processes. The auditor writes a note, sets a weighting and adds best practices for each process.
Only a selection of screens is shown, at the client's request.
Impact
Lessons
The quality of the risk analysis depended on what auditors captured on site, so the capture flow was where design had the most leverage.
Let's work on it together.
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